It doesn’t matter whether anyone listens. It matters that you say it.
Browsing CategoryCommunication
April 26, 2020 – Sarcasm
President Trump said he was being sarcastic in response to a question that wasn’t asked. It wasn’t sarcasm. The tone was entirely wrong. His tone was that of wonder. He was momentarily in awe of…
Ten in computer years
I wrote this way back in 2004. When you are talking about computers – that is really a long time ago. But I think it holds up. You will have to forgive the reference to the…
Customer service anyone?
If you think you are not in customer service you might want to think again. Whatever you do – you do for someone. And that person is your customer. We get so caught up in…
Can you hear me now?
Everything is always about communication. It doesn’t matter what you know. It doesn’t matter how smart you are. If you cannot transmit your knowledge in a useful way it is wasted. If you doubt this,…