Employers are frustrated because new employees are deficient in soft skills like problem solving, communication and team work. Post-secondary promises to deliver these skills but is overwhelmed with both the technical aspects of the programs…
Blog
Is it Getting Better?
The lingering question – is it getting better? Does a more inclusive, less draconian educational system and management style result in better work experiences? The short answer seems to be – no.
How will they learn?
We all wish that new employees had better soft skills. Employers agree that they can screen for the prerequisite technical knowledge. But soft skills, people skills, problem solving skills – those are tough. I know we…
Ten in computer years
I wrote this way back in 2004. When you are talking about computers – that is really a long time ago. But I think it holds up. You will have to forgive the reference to the…
Data held hostage
In common parlance, governance is the responsibility to take care of things – the ownership of which lies elsewhere. It is all about taking care of other people’s stuff. So when an employee’s responsibilities include…
Customer service anyone?
If you think you are not in customer service you might want to think again. Whatever you do – you do for someone. And that person is your customer. We get so caught up in…
Joy of travel
I wrote the following in 2011 and – for some reason – I never posted it. I just reread it and found it mildly interesting. So I hope you enjoy it. I have been on vacation…
Exercise in mindless procedures
It is important that businesses have policies and procedures. And as an accountant I believe in controls. But here is a story of inefficiency and ineffectiveness. I seldom use the library services at the college…
Jazz the rocker cat
Since it is the holiday season I thought I would post a story about a cat. It is a bit long and outside of the Blog’s mandate but if I really stretch I could say it is about…